StandBy Security Services Inc. (“StandBy Security”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website at https://standbysecurity.ca or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
This may include:
- Name
- Email address
- Phone number
- Company name
- Property or business address
- Information submitted through contact forms
- Any details you voluntarily provide when requesting a quote or contacting us
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referral website
- Website usage statistics
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide security service quotations
- Deliver requested services
- Improve our website
- Respond to customer support requests
- Prevent fraud and unauthorized access
- Maintain website security
- Comply with legal obligations
- Send service-related communications
We do not sell your personal information.
3. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Enhance security
- Support website performance
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Analytics
We may use analytics services such as Google Analytics to understand how visitors use our website.
These services may collect information including:
- Device information
- Browser type
- Geographic region
- Pages visited
- Session duration
- Website interactions
This information is collected in aggregate and is not intended to personally identify visitors.
5. Contact Forms
When you submit a contact form, we collect the information you voluntarily provide in order to:
- Respond to your inquiry
- Prepare service estimates
- Schedule consultations
- Provide requested information
We only retain this information for as long as necessary to fulfill your request or meet legal requirements.
6. Comments
If comments are enabled on our website, we collect:
- Information entered into the comment form
- IP address
- Browser user agent
This information helps us detect spam and maintain website security.
Comments may be checked using automated spam detection services.
7. Media
If users upload images to the website (where permitted), they should avoid including embedded location data (EXIF GPS), as visitors may be able to download and extract this information.
8. Embedded Content
Articles on our website may contain embedded content such as:
- Videos
- Maps
- Images
- Social media posts
Embedded content from third-party websites behaves as though you visited those websites directly. Those providers may collect information, use cookies, and monitor your interactions according to their own privacy policies.
9. Information Sharing
We only share personal information when necessary to:
- Provide requested services
- Operate our website
- Work with trusted service providers
- Comply with legal obligations
- Protect our legal rights
- Prevent fraud or security threats
We do not sell or rent personal information to third parties.
10. SMS and Mobile Information
If you choose to communicate with us via SMS or mobile messaging:
- Your mobile information will not be shared with third parties for marketing or promotional purposes.
- SMS opt-in information and consent will never be sold or shared with third parties.
- Message frequency varies.
- Standard message and data rates may apply.
- You may opt out at any time by replying STOP.
11. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Meet contractual obligations
- Resolve disputes
- Comply with legal, regulatory, accounting, or security requirements
Website comments may be retained indefinitely to improve moderation efficiency.
12. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. International Data Transfers
Our website or service providers may store or process information on servers located outside Canada.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable privacy laws.
14. Your Privacy Rights
Subject to applicable Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent where applicable
- Request deletion of your personal information (subject to legal obligations)
- Ask questions regarding our privacy practices
To exercise these rights, please contact us using the information below.
15. Children’s Privacy
Our website and services are intended for businesses, property managers, condominium corporations, and adults.
We do not knowingly collect personal information from children under the age of 13.
16. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised effective date.
18. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
StandBy Security Services Inc.
Website: https://standbysecurity.ca
Email: info@standbysecurity.ca
Phone: +1 289-309-3633